Bike Project


Our Bike Project, in Hemel Hempstead, provides training opportunities for local individuals experiencing unemployment, homelessness and low self-esteem. Our clients gain hands-on experience in bike repair and maintenance, problem solving and more; skills that can help them find employment within the bike industry or related fields.

The project takes in unwanted bikes, which are then reconditioned and sold at affordable prices. By encouraging the recycling and reuse of bicycles, DENS supports environmental sustainability and reducing waste. But that’s not all – we also provide a comprehensive servicing offer that’s rated 5 stars on Google.



DENS Bike Project place picture
5.0
Based on 121 reviews
powered by Google
Kerry Soloman profile pictureKerry Soloman
12:54 01 Oct 25
Amazing fast service twice in one month! Adam done a fab job of servicing my son’s bike, correcting the stearing and changing a burger tyre! Fab friendly service!
Sean Patrick profile pictureSean Patrick
08:18 23 Sep 25
Absolutely brilliant and very quick to fix. My bike is like new again. Over the moon with everything. Thankyou for going the extra mile and quality service. 5 star 👍
Chris profile pictureChris
07:08 27 Aug 25
Used a couple of times now and happy with the service provided. Communication is clear and any work required is clearly set out and priced. Options available to choose what work you want done or not. Turnaround time is quick - work completed within a couple of days when I’ve used them. Overall I would recommend.
Alex Neill profile pictureAlex Neill
05:22 24 Aug 25
Excellent service. Adam will always help out and give good advise.
Great place to get your bike serviced, tuned or built.
karen harding profile picturekaren harding
05:37 10 Aug 25
Fantastic bike purchased, so helpful even let me try it out. Quality of workmanship amazing.
Definitely recommend 👌
Sarah Redmond-Taylor profile pictureSarah Redmond-Taylor
09:56 04 Aug 25
Great service, fast, great advice for my son very knowledgeable staff, will definitely be bringing my bikes here in the future
John Bennett profile pictureJohn Bennett
14:35 17 Jul 25
A high quality service at a reasonable price - and it's good to support DENS charity at the same time.
Ricky Sager profile pictureRicky Sager
12:31 03 Jul 25
Brilliant service highly recommended
Balázs Szentirmai profile pictureBalázs Szentirmai
15:21 01 Jul 25
High quality expertise, high quality work. Excellent value for money! I recommend it to everyone!
Oscar Garcia profile pictureOscar Garcia
08:43 28 Jun 25
One of the best bike mechanics in the area. They have an extensive skills and knowledge on many different types of bikes.

Plus you are collaborating with a great charity that helps many people and makes a better community for everyone.
Daniel Miles profile pictureDaniel Miles
11:35 24 May 25
First class experience as always from Adam 👍🏻
Simon Whiting profile pictureSimon Whiting
17:25 12 May 25
Great service. Bike like new.
Tom Mitchell profile pictureTom Mitchell
18:38 02 May 25
This place is brilliant. Took in my old road bike I hadn't ridden in 10 years in for a service. It was in a bit of a state having sat in a garage for a decade. Brilliant service at DENS, first giving me a no pressure assessment and quotes with different options, and then in the brilliant service they've done. Picked up my bike today and I love it!
Mark Nethercoat profile pictureMark Nethercoat
11:33 02 May 25
My bike needed some TLC, took it into DENS Bike Project and they sorted out the problem on the bike, and also told me about a couple of other concerns they had picked up, and fixed those to!
Very impressed, and will defo be using them again (and really liked the chat function used)
Craig Gobey profile pictureCraig Gobey
17:01 28 Apr 25
Service was amazing from Adam. I dropped my bike to Dens Bike Project at 10am, received quote by email 20 minutes later which I approved as the price was below what I was expecting and had another email at 1pm to tell me my bike was ready for collection. What more could you ask for?
Asha Sreejith profile pictureAsha Sreejith
09:50 21 Apr 25
Jonathan Gordon profile pictureJonathan Gordon
06:36 14 Apr 25
An excellent service of the bike by Adam. It runs really well and very reasonable price on new parts required. The communication process on what needed to be done was very clear and it feels like a new bike
Lauren Childs profile pictureLauren Childs
08:06 10 Apr 25
Brilliant customer service, so knowledgeable and helpful thank you x
Daniel Taylor profile pictureDaniel Taylor
18:52 08 Apr 25
Great service and support. Bike now rides fantastically.
Ken Hopkins profile pictureKen Hopkins
15:06 20 Mar 25
Adam compiled fully itemised and costed estimates for 4 options of service/repair of my 10 year old bike. Once I had accepted one of the quotations, work was started immediately and completed the next day. All through the process, Adam provided advice and suggestions for the best outcome. It now feels like I am riding a new bike. DENS Bike Project is definitely the place to go for servicing, repairs or buying a re-conditioned bike.
David Rintoul profile pictureDavid Rintoul
18:12 17 Mar 25
I put my sons bike in for a service and repair.
Very quick service , once the appointment was booked in I had approved the work to be carried out, it was all done in 24 hours. There were plenty of add- ons, some needed, some more cosmetic.
Overall impressed with there level of service.
Vicente Herrera-Leon profile pictureVicente Herrera-Leon
16:01 03 Dec 24
This is a fantastic service and the bikes were in great condition.
The service was first rate from the communication (bike enquiry form) response, the reservation and pick up at the bike shop.
The team were very professional, friendly offering good advice. They even offer a 6 month warranty free which was not expected and a nice touch.

I would highly recommend this service and products.
Suzanne Watts profile pictureSuzanne Watts
15:44 16 Nov 24
Super fast and excellent value.
Kevin Leathers profile pictureKevin Leathers
00:11 12 Nov 24
Robin Bromham profile pictureRobin Bromham
13:05 11 Nov 24
Complete refurb of my mountain bike after years of neglect (as I never have time to do it myself these days). It wasn't cheap, but the service was professional, helpful and quick. I was able to donate an old bike which I hope someone is making good use of.
Adrian Scarborough profile pictureAdrian Scarborough
14:25 03 Nov 24
Immaculate servicing from Adam and his team.
Very reasonably priced and expertly done.
Bike was returned swiftly, looking like new.
Highly recommended. Great selection of used bikes for sale too.
Greet experience. Super service. Very knowledgeable. A great bike mechanic. A very worthwhile cause. Thanks so much. Rob
Richard Longhurst profile pictureRichard Longhurst
10:42 25 Oct 24
Amazing service. Amazing charity. Do not hesitate.
Martin Warner profile pictureMartin Warner
11:39 24 Oct 24
As always thoughtful prompt service
Pavel Grigorjev profile picturePavel Grigorjev
12:58 15 Oct 24
Excellent and fast service. Good advices
J Bishie profile pictureJ Bishie
20:55 09 Oct 24
Adam was transparent about the bike service requirements, explaining everything clearly from the start. He was also quick to respond to any questions through the online portal, making the whole process smooth and hassle-free. Overall, the service was outstanding and exceeded my expectations.
Emma Glithero profile pictureEmma Glithero
16:49 22 Sep 24
Randolf Tantzscher profile pictureRandolf Tantzscher
11:16 22 Sep 24
Sławomir Mazgaj profile pictureSławomir Mazgaj
22:31 20 Sep 24
Great service! I was recently looking for a place to assess and fix a bike and I'm really glad I ended up here. Their online booking system made scheduling a breeze and I loved the transparent online quote. Adam's expertise shone through with his quick repair and extensive knowledge. Great work all around!
Scafify profile pictureScafify
12:32 16 Sep 24
A few members of my family used Dens to prepare their Bikes for the London to Brighton charity ride.

Booking was very easy on line, with a few set options of standard pricing. We then got a detailed report and quote for any extras, pricing was very fair and clear.

Work competed promptly and to a high standard and bike ran like clockwork afterwards.

Highly recommended.
Ryan Byrne profile pictureRyan Byrne
18:07 11 Sep 24
Dens bike project did a great job servicing and doing repairs to my bike. Booking a service was quick and easy, the quotes were very open with what the money us used for and there was great communication with Adam throughout. Highly recommend for any bike needs.
Fabrizio Salidu profile pictureFabrizio Salidu
06:40 08 Sep 24
I highly recommend Den’s Bike Project for their excellent service. I greatly appreciated their clear and transparent communication regarding quotes, which made the entire process straightforward and stress-free. The team was extremely fast in completing the work, and the quality of their work was impressive. I am very satisfied with the service provided and will definitely return for any future bike needs.
Stuart Watson profile pictureStuart Watson
16:05 23 Aug 24
Dens Bike Project was highly recommended to me by a friend who has used their bike services and they didn’t disappoint. Adam and the team are very thorough and knowledgeable. They quickly serviced my bike which now feels like new. Their communication was excellent throughout, including options they provided for the work needed. I’ll definitely be using them again and also highly recommend them.
Sammy May profile pictureSammy May
14:24 21 Aug 24
It’s a no brainer. Adam is always friendly and helpful. He is very knowledgeable and has sourced all sorts of small parts for my bike and provided a great service in very quick time with clear communication throughout. No issue he can’t solve! I have also bought some good quality second hand items from his “bargain bucket” and would recommend the project to anyone looking to buy a bike, parts or for servicing.
Richard Stevens profile pictureRichard Stevens
18:54 16 Aug 24
Adam couldn’t do more for the needs of my bike, Adam is extremely knowledgeable and is an expert in his field who persevered until the Bottom Bracket issue was resolved. He went beyond what was asked and repaired and adjusted many other parts on my bike without extra cost and kept me informed at all times of what was being accomplished. As an engineer myself I consider Adam as one of the best.
Thanks for everything Adam, I am very pleased indeed with the outcome, top man 😁👍🏼
Richard Abbott profile pictureRichard Abbott
17:07 10 Aug 24
Been back multiple times to dens now and always impressed by Adam's knowledge and
Skill but today went above and beyond.Three d printed spacer for bottom bracket replaced BB then fitted new handlebars and chain under a hour.
Pete Black profile picturePete Black
13:52 31 Jul 24
I could not be more impressed by the service from Dens. An excellent, thorough and professional job with a quick turnaround. Will continue to use them and can wholeheartedly recommend them for bike servicing and repairs!
Rupert Mainwaring profile pictureRupert Mainwaring
12:22 10 Jul 24
It was very easy to choose the bike on line.
Steve Clarke profile pictureSteve Clarke
20:17 09 Jul 24
Excellent professional bike service done exceptionally quickly and expertly. I had a gear service on a relatively new road bike with very jumpy gears and everything was done to correct all problems and the bike as returned to me with smooth gears. Thank you
Dagistan Karadeniz profile pictureDagistan Karadeniz
21:02 22 Jun 24
Wazid Islam profile pictureWazid Islam
13:57 02 Jun 24
I took my road bike in for a service and Adam was really good in helping me with all my bike queries. I am still relatively new to road biking so questions on everything from bike parts to bike clothing - Adam definitely has some expert info.

He also sourced my replacement wheels cheaper than the market prIce I was seeing on Google!

Definitely recommend for any getting started in cycling and money goes to a great cause!
Ben Allen profile pictureBen Allen
20:00 30 May 24
Incredible service. Work completed on the same day for a super affordable price. Shout out to mechanic Adam. Recommended!
Ugne Lazauskaite profile pictureUgne Lazauskaite
07:07 30 May 24
Had a fantastic service for my bike here. They fixed my bike very quickly and I received brilliant customer service. Will keep on coming back here to service my bike all the time. Thank you!
andrea field profile pictureandrea field
16:07 28 May 24
Really excellent customer service. Brought a bike six weeks ago and just taken for its free service but still has warranty until Oct. Would highly recommend and raising funds for a verg good cause.
Brinto Antony profile pictureBrinto Antony
05:39 24 May 24
I recently had the pleasure of getting my bike repaired at Den's Bike Repair, and I couldn't be more impressed with the service provided by Adam. From the moment I walked in, Adam was friendly, professional, and attentive to my needs.

My bike had a few issues that needed fixing, and Adam not only identified them quickly but also explained the necessary repairs in a way that was easy to understand. The turnaround time was incredibly fast – I dropped off my bike in the morning and it was ready to go by the afternoon. The quality of the repair work was exceptional, and my bike now rides smoother than ever.

Adam's expertise and prompt service truly set Den's Bike Repair apart from other shops. I highly recommend this place to anyone in need of bike maintenance or repair. Thanks, Adam, for your excellent work!
Sesostris B profile pictureSesostris B
21:10 23 Feb 24
An excellent service. Adam identified and sorted the problems with my bike quickly and effectively so that I now feel safe riding it again. Highly recommended and thank you DENS Bike Project.
superminty1980 profile picturesuperminty1980
18:54 23 Feb 24
Absolutely brilliant, got a gold service on all 3 of my bikes over the last year and WOW couldnt sing there praises anoth.
Adam is a bike Jedi as far as I’m concerned and really really knows his stuff. Genuinely can’t fault them one bit, brilliant value amazing communication and buy using them your also supporting a great cause.
(5 stars isn’t anoth google!)
Ray Blake profile pictureRay Blake
16:49 20 Feb 24
My bike enjoyed a thorough service I dropped and collected it the same day. Everything was tested, aligned and tweaked and a few bits replaced (I was offered quotes before choosing the options I wanted.) It was just like having a new bike afterwards. Delighted with speed and quality of the work.
David McNeill profile pictureDavid McNeill
11:59 16 Feb 24
Dens could not have been more helpful when I had a pretty odd request. Adam in particular was great help. Had my issue resolved in no time thanks to the very accommodating service. 5-stars without a doubt.
Dave Martell profile pictureDave Martell
14:36 07 Feb 24
Friendly, expert help in acquiring my latest hybrid bike - very pleased!
Jason Wollington profile pictureJason Wollington
10:26 22 Jan 24
Excellent service, very knowledgeable and great communication.

The level of service I experienced was way beyond my expectations of a charity bike shop. They took my part built bike and finished it to be a superb gravel bike.

Adam is a first class mechanic and I have no hesitation in recommending him. It will now be my "go to" bike shop.
Owen Cooper profile pictureOwen Cooper
07:37 30 Oct 23
Excellent service. Adam is a very good and thorough mechanic with good updates whilst your bike is being serviced.
Very good value for money and a better option than other more expensive bike shops.
Lastly funds go to a very good homeless project.

Address: 1 Rossgate, Gadebridge, Hemel Hempstead, HP1 3LG

Opening hours:
Wednesday and Thursday 8am-3pm
Friday 8am-5pm
Saturday and Sunday 8am-3pm

Email: bikeproject@dens.org.uk
Telephone: 01442 800269
Text or WhatsApp: 07903865544

Follow the Bike Project on social media to keep up with our latest news, events and offers!

Visit our official eBay shop to find a great selection of accessories and bikes.

Freewheel is your online bike shop. Find the product you like, pay and choose us your collection store!

Sustainability

We are passionate about the environment and sustainability. Not only does the project help save bikes from landfill, we also recycle all used inner tubes and tyres! We’ve partnered with Velorim and Schwalbe for this, and we’re pleased we can offer this service to our customers and community. Just bring your tubes and tyres for recycling to the shop during opening hours and we’ll do the rest. There is no charge for inner tube recycling. For tyres, it’s pay as you feel.

The Bike Project is also an official free Refill water station. Simply pop in, ask us to fill up your reusable water bottle and help stop plastic pollution at source.

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