The Bike Project in Hemel Hempstead provides opportunities for DENS clients to learn bike maintenance skills and build their confidence in a supportive environment.
Under the supervision of our Bike Project manager, our clients learn to refurbish bikes that have been donated to us, which we then sell to help fund the project. Each participant gets to keep a bike they have worked on. The Bike Project also offers bike repairs and a wide range of bike servicing options.
Adam compiled fully itemised and costed estimates for 4 options of service/repair of my 10 year old bike. Once I had accepted one of the quotations, work was started immediately and completed the next day. All through the process, Adam provided advice and suggestions for the best outcome. It now feels like I am riding a new bike. DENS Bike Project is definitely the place to go for servicing, repairs or buying a re-conditioned bike.
I put my sons bike in for a service and repair.Very quick service , once the appointment was booked in I had approved the work to be carried out, it was all done in 24 hours. There were plenty of add- ons, some needed, some more cosmetic.Overall impressed with there level of service.
This is a fantastic service and the bikes were in great condition.The service was first rate from the communication (bike enquiry form) response, the reservation and pick up at the bike shop.The team were very professional, friendly offering good advice. They even offer a 6 month warranty free which was not expected and a nice touch.I would highly recommend this service and products.
Complete refurb of my mountain bike after years of neglect (as I never have time to do it myself these days). It wasn't cheap, but the service was professional, helpful and quick. I was able to donate an old bike which I hope someone is making good use of.
Immaculate servicing from Adam and his team.Very reasonably priced and expertly done.Bike was returned swiftly, looking like new.Highly recommended. Great selection of used bikes for sale too.
Greet experience. Super service. Very knowledgeable. A great bike mechanic. A very worthwhile cause. Thanks so much. Rob
Adam was transparent about the bike service requirements, explaining everything clearly from the start. He was also quick to respond to any questions through the online portal, making the whole process smooth and hassle-free. Overall, the service was outstanding and exceeded my expectations.
Great service! I was recently looking for a place to assess and fix a bike and I'm really glad I ended up here. Their online booking system made scheduling a breeze and I loved the transparent online quote. Adam's expertise shone through with his quick repair and extensive knowledge. Great work all around!
A few members of my family used Dens to prepare their Bikes for the London to Brighton charity ride.Booking was very easy on line, with a few set options of standard pricing. We then got a detailed report and quote for any extras, pricing was very fair and clear.Work competed promptly and to a high standard and bike ran like clockwork afterwards.Highly recommended.
Dens bike project did a great job servicing and doing repairs to my bike. Booking a service was quick and easy, the quotes were very open with what the money us used for and there was great communication with Adam throughout. Highly recommend for any bike needs.
I highly recommend Den’s Bike Project for their excellent service. I greatly appreciated their clear and transparent communication regarding quotes, which made the entire process straightforward and stress-free. The team was extremely fast in completing the work, and the quality of their work was impressive. I am very satisfied with the service provided and will definitely return for any future bike needs.
Dens Bike Project was highly recommended to me by a friend who has used their bike services and they didn’t disappoint. Adam and the team are very thorough and knowledgeable. They quickly serviced my bike which now feels like new. Their communication was excellent throughout, including options they provided for the work needed. I’ll definitely be using them again and also highly recommend them.
It’s a no brainer. Adam is always friendly and helpful. He is very knowledgeable and has sourced all sorts of small parts for my bike and provided a great service in very quick time with clear communication throughout. No issue he can’t solve! I have also bought some good quality second hand items from his “bargain bucket” and would recommend the project to anyone looking to buy a bike, parts or for servicing.
Adam couldn’t do more for the needs of my bike, Adam is extremely knowledgeable and is an expert in his field who persevered until the Bottom Bracket issue was resolved. He went beyond what was asked and repaired and adjusted many other parts on my bike without extra cost and kept me informed at all times of what was being accomplished. As an engineer myself I consider Adam as one of the best.Thanks for everything Adam, I am very pleased indeed with the outcome, top man 😁👍🏼
Been back multiple times to dens now and always impressed by Adam's knowledge andSkill but today went above and beyond.Three d printed spacer for bottom bracket replaced BB then fitted new handlebars and chain under a hour.
I could not be more impressed by the service from Dens. An excellent, thorough and professional job with a quick turnaround. Will continue to use them and can wholeheartedly recommend them for bike servicing and repairs!
Excellent professional bike service done exceptionally quickly and expertly. I had a gear service on a relatively new road bike with very jumpy gears and everything was done to correct all problems and the bike as returned to me with smooth gears. Thank you
I took my road bike in for a service and Adam was really good in helping me with all my bike queries. I am still relatively new to road biking so questions on everything from bike parts to bike clothing - Adam definitely has some expert info.He also sourced my replacement wheels cheaper than the market prIce I was seeing on Google!Definitely recommend for any getting started in cycling and money goes to a great cause!
Incredible service. Work completed on the same day for a super affordable price. Shout out to mechanic Adam. Recommended!
Had a fantastic service for my bike here. They fixed my bike very quickly and I received brilliant customer service. Will keep on coming back here to service my bike all the time. Thank you!
Really excellent customer service. Brought a bike six weeks ago and just taken for its free service but still has warranty until Oct. Would highly recommend and raising funds for a verg good cause.
I recently had the pleasure of getting my bike repaired at Den's Bike Repair, and I couldn't be more impressed with the service provided by Adam. From the moment I walked in, Adam was friendly, professional, and attentive to my needs.My bike had a few issues that needed fixing, and Adam not only identified them quickly but also explained the necessary repairs in a way that was easy to understand. The turnaround time was incredibly fast – I dropped off my bike in the morning and it was ready to go by the afternoon. The quality of the repair work was exceptional, and my bike now rides smoother than ever.Adam's expertise and prompt service truly set Den's Bike Repair apart from other shops. I highly recommend this place to anyone in need of bike maintenance or repair. Thanks, Adam, for your excellent work!
An excellent service. Adam identified and sorted the problems with my bike quickly and effectively so that I now feel safe riding it again. Highly recommended and thank you DENS Bike Project.
Absolutely brilliant, got a gold service on all 3 of my bikes over the last year and WOW couldnt sing there praises anoth.Adam is a bike Jedi as far as I’m concerned and really really knows his stuff. Genuinely can’t fault them one bit, brilliant value amazing communication and buy using them your also supporting a great cause.(5 stars isn’t anoth google!)
My bike enjoyed a thorough service I dropped and collected it the same day. Everything was tested, aligned and tweaked and a few bits replaced (I was offered quotes before choosing the options I wanted.) It was just like having a new bike afterwards. Delighted with speed and quality of the work.
Dens could not have been more helpful when I had a pretty odd request. Adam in particular was great help. Had my issue resolved in no time thanks to the very accommodating service. 5-stars without a doubt.
Excellent service, very knowledgeable and great communication.The level of service I experienced was way beyond my expectations of a charity bike shop. They took my part built bike and finished it to be a superb gravel bike.Adam is a first class mechanic and I have no hesitation in recommending him. It will now be my "go to" bike shop.
Excellent service. Adam is a very good and thorough mechanic with good updates whilst your bike is being serviced.Very good value for money and a better option than other more expensive bike shops.Lastly funds go to a very good homeless project.
Address: 1 Rossgate, Gadebridge, Hemel Hempstead HP1 3LG
Opening hours: Tuesday to Saturday – 10am-5pm
Telephone: 01442 800269
Text/WhatsApp: 07903865544
Email: bikeproject@dens.org.uk
Follow the Bike Project on social media to keep up with our latest news, events and offers!
Sustainability
We are passionate about the environment and sustainability. Not only does the project help save bikes from landfill, we also recycle all used inner tubes and tyres! We’ve partnered with Velorim and Schwalbe for this, and we’re pleased we can offer this service to our customers and community. Just bring your tubes and tyres for recycling to the shop during opening hours and we’ll do the rest. There is no charge for inner tube recycling. For tyres, it’s pay as you feel.
The Bike Project is also an official free Refill water station. Simply pop in, ask us to fill up your reusable water bottle and help stop plastic pollution at source.
