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COVID-19 Updates

As the coronavirus pandemic unfolds in the UK, our main priority is ensuring the safety of everyone who comes to our Hostel, Day Centre and Foodbank – whether that’s someone who requires our help, someone volunteering their time, or someone making a donation.

Things are changing quickly so we will keep this page updated regularly with information about our services, how to access our services, items we are most in need of and areas where we need help.

Monetary Donations

The Coronavirus is already having a massive impact to our income.  We have had to cancel our Hillbuster and Sponsored Walk events and are unsure about further events planned for the latter part of the year.

We have also had to buy large quantities of hand santisers, Personal Protection Equipment and hygiene products which are now being sold at heavily inflated prices.

We therefore urgently require donations to help make up the large shortfall. 

You can also pay directly into our bank: Account: 02936259  Sort Code: 30-94-08 (Lloyds). 

See more details on the DENS Emergency Appeal page.

Food Donations

Our Foodbank is sufficiently stocked however there are items we’re running low on, particularly:

  • UHT Milk
  • Canned Soup
  • Tinned Meat
  • Tinned Fish
  • Long-life pudding

Food can be dropped off at the back of our Foodbank (Paradise, HP2 4TF) between 10.00 am and 1.00 pm, or alternatively in the Foodbank crates after the checkouts at these stores: Tesco Extra Hemel, Tesco Metro Berkhamsted, Tesco Tring, Sainsburys Apsley Mills, Sainsburys Woodhall Farm, Waitrose Berkhamsted.

We are not accepting any household goods, clothes or any other goods other than food until further notice.

DENS Services


Our Foodbank is open and we continue to provide emergency food, and will do for as long as is possible. In the meantime, we need you, our local community, to continue donating vital food supplies. While we haven’t run out of all food donations, there are certain items we’re running low on (see above).

If you are in need of a food parcel, or any other help, please phone Herts Help on 0300 123 40 44. If Herts Help issue a food voucher they will do this over the phone, you will be given a voucher number to take to a food parcel distribution centre. You will need to tell the person at the distribution centre your name, postcode and the voucher number.

Distribution centres currently open in Hemel Hempstead are:

DENS Foodbank, The Hub, Paradise, Hemel Hempstead, HP2 4TF
Open Mon-Fri 10am-12pm

South Hill Centre, Cemetery Hill, Hemel hempstead, HP1 1JF
Open Mon-Fri 9am-4pm

Your support of our Foodbank is vital at this time.  If you can, we’d appreciate cash donations to help keep this vital service open. DONATE HERE

The Elms Hostel

The Elms has a critical role to play in accommodating and supporting Dacorum’s homeless. Each year, hundreds of people come through our doors. Although we find ourselves in uncharted waters, we will continue to work through this in the most responsible, supportive and compassionate way we can. We have a duty to the community to continue to run The Elms through this pandemic.  We remain open 24 hours a day, 7 days a week.

Day Centre

In light of the Government's announcement last night, we have made the difficult decision to temporarily close the Day Centre to any visitors, with immediate effect.

If you are homeless or facing homelessness please call 01442 228000 between 8am-5:15pm or 0800 018 6050 between 5:15pm and 8am.

Community Services

We have temporarily closed our Social Enterprise Projects and Open Space until further notice.


Thank you for your interest in volunteering for DENS. We are not, currently, recruiting any new volunteers. Once the government guidelines on social contact are relaxed we will advertise any vacancies that we have on our website.

If you would like to volunteer to help those affected by coronavirus please visit the TeamHearts volunteering website. They are aiming to recruit volunteers for a number of roles across Hertfordshire. 

Contact Usns)

If you are homeless or facing homelessness please call 01442 228000 between 8am-5:15pm (ask for Housing Options) or 0800 018 6050 between 5:15pm and 8am.

For any other enquiries please email office@dens.org.uk


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