PRS Questionnaire

Overall experience

Overall, how would you rate your experience with the Private Rental Sector (PRS) team at DENS?(Required)
Did you feel treated with respect by PRS DENS staff?(Required)
Did you feel listened to when discussing your housing needs?(Required)
How did you find out about the PRS service at DENS?(Required)

The move-in process

Was the process of moving into your new home explained clearly?(Required)
Did you feel supported during your move-in?(Required)
Did you understand your tenancy agreement before signing?(Required)

Finances and benefits 

Did you feel confident about how your rent will be paid (e.g. Universal Credit, PIP, etc.)?(Required)
Do you know who to contact if you have problems with your tenancy?(Required)

Property and practical support

Were you happy with the condition of the property when you moved in?(Required)
Do you feel safe in your new home?(Required)

Final feedback

How long were you homeless before moving in?(Required)

Your name (optional)

Name

Keep In Touch

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