Looking back on 2023

Join us as we reflect on the year that was 2023, sharing key statistics from across our charity.

While they paint a picture of more people than ever accessing our services, it’s thanks to funding from people like you, our amazing supporters, that we were able to keep up with this exceptional demand.


4,140 food parcels were distributed by our Foodbank last year.

10,282 people received emergency food relief, of which 4,258 were children.

For the first 6 months of 2023, the service saw a 40% increase in demand compared to the previous year.

Day Centre

280 people facing homelessness and social exclusion visited our Day Centre a total of 3,834 times. This is almost 800 more visits than in 2022.

At the service, clients could drop in for a shower, clean clothes, expert advice and some friendly company. 2,490 nourishing meals were also served.


149 individuals accessed our emergency Crash Pad overnight accommodation, where they may have otherwise slept rough.

163 people stayed at our hostel, The Elms, with an average stay of 140 days.

81 clients made positive progress towards independent living through our Move On and Resettlement services.

Life Skills

83 clients participated in our Life Skills course, learning essential skills to maintaining a tenancy, such as cooking, cleaning and budgeting.


80 clients engaged in a combination of one-to-one and group therapy sessions.

Social Enterprises and Employment

12 clients started barista training, and 16 have done other courses which were a mix of Cytech bike technician training, food safety and others.

15 clients have improved their confidence and employment prospects through voluntary work, including at the Bike Project and Forum Café.

6 clients have been supported into paid work, increasing their income by an average of £577 per month.

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